Our history

Our history

Infotel was created in 1979 by high-level IT experts, including Bernard CONNES-LAFFORET (researcher in mathematics at CNRS and specialist in complex programming problems) and Michel KOUTCHOUK (expert in IT systems and responsible for developing applications for Air France).


Managed by its founders to this day, Infotel is a close-knit company where growth and profitability can be explained by its long-term strategies (80% maintenance applications) and its close relationship with customers (12 service desks in France). Its profitability is a measure of a sustainable relationship with both its customers and its engineers.

33 years of technological innovation in key projects for major accounts

  • 1979

    The start of the adventure

    Bernard Connes-Lafforet and Michel Koutchouk founded Infotel, an IT consultancy and software vendor. Infotel foresaw that databases and real-time technology would become two IT development areas for key accounts, and decided to specialise in these areas, offering services, software packages and training.

  • 1980

    First customers, first products

    Infotel starts providing service to prestigious customers (Air France, BNP, PSA) and develops its first software (Dialog, Page and Gemme).

  • 1981

    Infotel expands

    Infotel moves into new premises in Paris and acquires its first IBM Series/1 computer.

  • 1982

    First major projects

    Infotel carries out its first major projects on Series/1 for NMPP and CGE, on IMS DB/DC for PSA (central purchasing management for the Group).

  • 1983

    Real-time software developed

    The software IMS Page and Dialog are installed at BNP and Citroën, and the MTS1 display is used at Galeries Lafayette and the Compagnie Générale des Eaux.

  • 1984

    Infopak and image processing

    First success of the Infopak software package in France and the US where the Group opened a subsidiary. First image processing project for UAP.

  • 1985

    First success with DB2®

    Infotel becomes the relational database expert with the appearance of DB2®, and carries out its first projects for the bank Indosuez. To cope with this growth, Infotel moves to Bagnolet.

  • 1986

    First DB2® software package

    Infopak DB2® is launched, followed by the Infopak VSAM option. Infotel develops a signature processing system and the first access quality software Infoscope VSAM.

  • 1987

    Internal and external training

    To assist its needs, Infotel sets up an internal school to train its engineers. Training activities become important, both in Paris and in the provinces. Infoscope DL1 is launched.

  • 1988

    Establishment of the Infotel group

    Infotel is structured into: Infotel SA, parent company, managing both software and training, and Infotel Conseil, in Neuilly-sur-Seine, looking after Service activities.

  • 1989

    Opening of the agency in Toulouse

    The Toulouse venture starts out in a dynamic and competitive IT market. The Infotel Toulouse agency carries out its first technical missions in the DB2®/IBM environment.

  • 1990

    Infotel continues its expansion in Europe and sets up Infotel GmbH

    The Infotel group sets up a new company in Germany. Infotel's goal with this creation is to continue and strengthen its presence in Europe, and more specially, in the German market where Infotel already has a solid base.

  • 1991

    Launch of Info-Recovery

    Infotel extends its product offering and launches, from February 1991, a new product: INFO-RECOVERY. It enables recovery to be performed easily and provides complete control over operations, which lightens users' task load and increases reliability.

  • 1992

    IBM chooses a Infotel product

    IBM chooses to integrate Infotel compression technology in its R/DARS (Report/Data Archive and Retrieval System) system.

  • 1993

    Multi-platform development

    Infotel extends the range of systems supported and develops client-server and multi-platform applications for its customers.

  • 1994

    Creation of BNS, a patent archiving software

    To respond to requirements at the European Patent Office, this system manages a digital collection of 30 million documents, enabling complex documents incorporating extracts from several patents to be printed, and more than 2,000 users to display documents within a minimum time.

  • 1995

    Fast database copy

    Infotel completes its range of DB2 utilities with Info-Copy to quickly backup large DB2® databases.

  • 1996

    Internet at Infotel

    Infotel develops its first corporate Internet website and distributes its first Internet server.

  • 1997

    Optimised DB2® reorganisation

    Infotel innovates with the launch of its MasterReorg utility, enabling automatic, optimised reorganisation of DB2® objects.

  • 1998

    ISO 9001 certification

    Since July 1998, Infotel Conseil is certified according to ISO 9001 for its software design, development, integration and installation, as service contract packages and service desk – technical assistance activities.

  • 1999

    Listing on the New Markets of the Paris Stock Exchange and new "Web-to-Database" positioning

    On 21 January 1999, Infotel started a momentous new stage of its development with its listing on the New Markets category of the Paris stock exchange. Infotel adopts a strategic positioning: Web-to-Database, a global technical offer to help companies to open up their IS.

  • 2000

    The Infotel group develops

    Following Partners Consultants, the companies SI2 and Sporen join the Infotel group, whose growth neared 40%.

  • 2001

    The first software for DB2® UBD

    Infotel extends its range of software for Unix and Windows systems with the creation of a fast table unloading utility DB2® UDB.

  • 2002

    Service desks and AM

    Infotel focuses its activity on consulting and signs AM contracts with its largest customers.

  • 2003

    Infotel receives the "Innovative Enterprise" status

    On 26 February 2003, Anvar recognised the innovation policy implemented by Infotel, giving it the "Innovative Enterprise" status.

  • 2004

    Launch of the archiving software Arcsys

    Archiving infrastructure designed for businesses, Arcsys takes charge of the basic principles of archiving: openness, sustainability, evolution, traceability, integrity, and security. Today Arcsys is the leading digital archiving solution for sensitive data and large volumes.

  • 2005

    Solid growth

    Infotel achieves a growth of more than 22% and continues its development with the opening of a new base in Lyon.

  • 2006

    The Odaxys group, based in Rennes and Nantes, joins Infotel

    In 17 years, ODAXYS has become a leading player in IT services in Grand-Ouest (90% of its activity). ODAXYS's field of expertise (consulting, IS engineering, facilities management, software packages) enable it to build a clientele complementary to that of Infotel.

  • 2007

    Arcsys and its applications

    The archiving software Arcsys covers new applications, such as fiscal control of computerised accounting and e-vaults.

  • 2008

    Infotel obtains the "Prix de la performance"

    Bernard Lafforet receives the "Prix de la Performance" in the "Development" category. The Prix de la Performance, organized by "Les Echos" and the partners of the corporate portfolio (Accor, Air France-KLM, American Express, Europcar and Hertz) select three business owners from a region each month.

  • 2009

    A new development plan

    The new plan "Ambitions 2012" sets two key development strategies: service desks and dematerialisation with Arcsys.

  • 2010

    Addax joins the Infotel group

    The company Addax, specialised in IT consultancy and services, based in Sophia Antipolis, joins Infotel and strengthens the Group's presence in south east France.

  • 2011

    Insoft Software GmbH and Empeiria joins the Infotel group

    In 2011, the German software company Insoft Software GmbH, expert in databases, joins the Infotel group. At the end of 2011, Empeiria announces its intention to join Infotel in 2012.

  • 2012

    Infotel expands in China

    Infotel accompanies the leading European aeronautical constructor in the design and development of aircraft integration applications for operation in airline information systems. To respond to its customers' needs in China, the constructor chooses a dedicated Infotel team for the site in Pekin.

  • 2013

    From mobile technology to Big Data

    Today Infotel is the leading partner for key accounts (Banking, Insurance, Industry, Service, Intellectual Property and the Public Sector) thanks to its expertise in management IT, from mobile applications to major databases.

  • 2014

    From mobile technology to Big Data

    In the strategic plan 2016, Infotel group's objective is to accompany clients to mobility and help them capitalize on the potential of Big Data.